Kite Assistants are highly educated, fluent English speakers from around the world. They undergo a thorough vetting, training, and testing process. Supervised by skilled Managers, they work in supportive teams. Our Assistants are paid above-market salaries and are motivated by your satisfaction.

Yes, Kite can sign a non-disclosure agreement (NDA) that covers both your relationship with Kite and Kite's relationship with any hired assistants. However, we are unable to sign agreements that include a non-compete clause. Please consult your Success Manager for further details.

Please note that if you choose to sign a custom NDA exclusively with the virtual assistant (VA), it may limit our team's ability to oversee your account effectively in terms of quality and supervision.

Your Kite Assistant seamlessly collaborates with you, no matter the time zone. They’ll be available during your business hours, ensuring support regardless of the time difference.

Kite guarantees a 3-minute response time, during which your Assistant will notify you of their start time or provide an update. The completion time depends on task complexity, but you can expect high-quality work. Kite Assistants are well-trained, highly educated, and fluent in English (and often another language).

Kite offers 24/7 customer support across all plans, with replies typically within a few hours and always within one business day. You can reach support via the web app or through your Assistant. A dedicated Client Success Manager is also available to assist you. Enterprise Priority Support guarantees a response within 10 minutes during business hours.

You can find the pricing details in the Pricing tab and select the package you want.