Kite Assistants are highly educated, fluent English speakers from around the world. They undergo a thorough vetting, training, and testing process. Supervised by skilled Managers, they work in supportive teams. Our Assistants are paid above-market salaries and are motivated by your satisfaction.

Yes, Kite can sign a non-disclosure agreement (NDA) that covers both your relationship with Kite and Kite's relationship with any hired assistants. However, we are unable to sign agreements that include a non-compete clause. Please consult your Success Manager for further details.

Please note that if you choose to sign a custom NDA exclusively with the virtual assistant (VA), it may limit our team's ability to oversee your account effectively in terms of quality and supervision.

Yes, Kite Assistant is fully HIPAA compliant. We prioritize user data security and privacy, ensuring all interactions and information within the platform meet HIPAA regulations. You can rely on Wing Assistant to handle sensitive medical data safely and responsibly.

Kite guarantees a 3-minute response time, during which your Assistant will notify you of their start time or provide an update. The completion time depends on task complexity, but you can expect high-quality work. Kite Assistants are well-trained, highly educated, and fluent in English (and often another language).

Kite offers exceptional customer support, available 24/7 across all plans. While Kite guarantees a response within one business day, most inquiries receive a reply within just a few hours. You can reach Kite Support through the web app or have your Assistant relay any concerns, questions, or feedback on your behalf.

Additionally, a dedicated Client Success Manager is available to assist with every aspect of your Wing experience.

For Enterprise users, Priority Support ensures a response within 10 minutes during business hours.

You can find the pricing details in the Pricing tab and select the package you want.