Kite Assistants are highly educated, fluent English speakers from around the world. They undergo a thorough vetting, training, and testing process. Supervised by skilled Managers, they work in supportive teams. Our Assistants are paid above-market salaries and are motivated by your satisfaction.

Yes, Kite can sign a non-disclosure agreement (NDA) that covers both your relationship with Kite and Kite's relationship with any hired assistants. However, we are unable to sign agreements that include a non-compete clause. Please consult your Success Manager for further details.

Please note that if you choose to sign a custom NDA exclusively with the virtual assistant (VA), it may limit our team's ability to oversee your account effectively in terms of quality and supervision.

Sure! Our virtual assistants come in two types: generalists and specialists, each offering distinct benefits. Whether you need a versatile generalist or an expert in a specific area, we have the perfect match for your requirements.

Kite guarantees a 3-minute response time, during which your Assistant will notify you of their start time or provide an update. The completion time depends on task complexity, but you can expect high-quality work. Kite Assistants are well-trained, highly educated, and fluent in English (and often another language).

Kite Helpdesk Agents are located worldwide and are typically college-educated, fluent in English, and equipped with the experience and skills required for customer support roles.

Kite IT Support Technicians undergo a thorough vetting process, followed by extensive training and testing to ensure top-quality service.

All Kite Assistants, including Helpdesk Agents, are guided by skilled managers and supported by a reliable team. They receive above-market salaries and are motivated by your satisfaction.

We have a flexible monthly subscription service that lets you add or remove members anytime. Full-team plans and enterprise options also offer part-time or customized coverage.